PETKARAY products are sold exclusively through our official Amazon storefront. Every product link on this site directs to our verified PETKARAY listing on Amazon, where you can complete your purchase.

We chose Amazon as our sole sales channel for a simple reason: it gives every customer the trust, fast shipping, and easy returns that Amazon is known for. It also lets us focus on what we do best — designing and building great cat furniture — instead of running logistics.

All returns are handled through Amazon's standard return policy, which typically allows returns within 30 days of delivery. If something's not right, contact Amazon directly through your order page for the fastest resolution.

Most budget scratchers are made from compressed cardboard that falls apart in weeks, or covered in carpet that frays quickly. We use tightly woven natural sisal that holds up to years of daily scratching, paired with solid wood bases that don't wobble. The difference is something you'll feel the moment you unbox it — and your cat will feel it every day after.

With normal use, a PETKARAY scratcher is designed to last for years, not weeks. Our natural sisal is woven densely so it holds up to heavy, daily scratching from even the most enthusiastic cats. We've spent years refining the weave specifically for durability.

Most cats take to PETKARAY scratchers quickly because sisal is what cats instinctively prefer — it provides the right amount of resistance for them to stretch, sharpen claws, and mark territory. That said, every cat is different. If your cat hesitates at first, try placing it near their favorite napping spot or sprinkling a little catnip on it. They usually come around within a few days.

Absolutely. Many of our designs — like wall-mounted scratchers, vertical posts, and corner scratchers — are specifically built to give cats a full world to climb and scratch without taking up floor space. Check individual product pages for exact dimensions.

It depends on the model. Our wall-mounted scratchers need almost no floor space. Corner scratchers tuck neatly into 90-degree corners. Vertical posts typically take up about a 1×1 ft footprint. Each product page shows exact dimensions so you can plan ahead.

Most PETKARAY products assemble in 5-10 minutes — about the same as a simple IKEA piece. Each box comes with clear illustrated instructions, all required tools, and labeled hardware. If something's missing or unclear, message us through your Amazon order page and we'll make it right.

Cats can be picky about new things — that's normal. Try placing the scratcher near where your cat already likes to scratch (like next to the couch they've been targeting), or sprinkle some catnip on it. Most cats start using it within a few days once they recognize it as theirs.

A little fraying is normal — it actually means your cat is using it the way they're meant to. Significant wear typically takes years of heavy use. If a scratcher reaches the end of its life, we'd love your feedback so we can keep improving.

Yes. Most floor-standing PETKARAY products can be repositioned freely — they're not anchored unless you choose to mount them. For wall-mounted designs, repositioning requires reinstalling, so we recommend choosing the spot carefully before drilling.

Not particularly. Natural sisal absorbs sound much better than plastic or hollow cardboard, and our solid wood bases prevent the wobbling and rattling that comes with cheap scratchers. Most owners say they barely hear their cat using it — until 3 a.m. zoomies, of course.